As Buyer’s Agent Manager, you’ll lead, grow, and elevate our Buyer’s Agent (BA) network—setting the standard for advisory excellence, operational discipline, and customer outcomes. You’ll turn a powerful demand engine (our national broker network) into an efficient, scalable, high‑performing BA operation. What you’ll doBuild and lead a high‑performing Buyer’s Agent team: Recruit, onboard, coach and inspire top talent; set clear standards and career paths.Own performance and outcomes: Improve conversion, sales velocity, customer satisfaction and referral/retention; forecast, set targets and run cadence.Operationalise excellence: Design playbooks, drive CRM hygiene, compliance and data‑driven decisions.Integrate cross‑functionally: Work with Product, Data, Marketing, and Operations to lift capability and throughput.Champion platform adoption: embed proprietary analytics and AI tools to surface pre‑market/off‑market opportunities and reduce admin.Safeguard compliance: ensure state‑based licensing, risk controls and consistent customer‑first conduct.
